I have a CISCO IPCC 7.0 server running some phone-call triggered applications.
Now there is one hotline with a specific request:
It should be possible to adjust the service time without changing the script or accessing the web admin page of the IPCC.
So actually, I have two questions:
1) Is there a way to change the time range of the "Time of Day" step using variables or parameters rather than changing these settings via the property window of this step?
2) What is the easiest approach, to let users change parameters in case I don't want to give them access to the IPCC webadmin page? (Ist there probably an easy way to let them access a simple parameter file, which could be scanned and interpreted by the script...?)
Thanks a lot in advance for every hint,