CiscoWorks HUM stopped polling devices and generating reports since 11 AM yesterday. I tried to run the configured poller again but I got this error:
"Cannot communicate with Poller Manager Service. Check whether the UPMProcess is down.". I read the release notes for HUM and issued pdexec UPMProcess from the cmd prompt and got this result:
"ERROR: cmd failed. Server reason: Application UPMProcess is not registered. All requests to operate on this application will be ignored."
what can I do to solve this problem?
According to this, HUM is not installed on this server. If it used to be installed, it appears someone uninstalled it (or at least partially uninstalled it). Try reinstalling HUM.