Admin password recovery procedure

gkujawsk · ‎06-10-2009

Hi,

Does anybody know the password recovery procedure for admin user?

The password has been lost and currently spam blocker is unusable.

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Best Regards

Gabriel Kujawski

jsteer · ‎06-13-2009

If you can let us know your serial number we can issue a reset password.

Pls send the s/n to me at jsteer at cisco dot com.

Thanks

jason

jsteer · ‎11-30-2009

Hi - you will need to re-run the setup wizard please.

This serial number has not registered succesfully to our backend database - as a result i cannot reset the password without the system being on the database.

Please email me when you have re-run the wizard :)

Thanks

Jason