SPA9000 AA On Timeout to Reception

Unanswered Question
Jun 10th, 2009
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Hi,


Just wondering if there is a way you can setup the AA on the SPA9000 to instead transfer to an extension when there is no response/no input made into the AA. For example a End User could have "Welcome to XYZ, enter an extension number or hold for reception". I have tried placing an xfer statement within a No Input statement, however the AA just rings out.


Is it possible to do this and if so do you have a recommended way of doing this?


Regards,

David

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Alberto Montilla Mon, 06/15/2009 - 09:56
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  • Cisco Employee,

Hi David;


Yes, it is possible.


I suggest you check the SPA9000 Administration Guide (in the documentation section of this community) for complete syntax.


You effectively need to use the No Input statement


repeat=”T”>





Regards
Alberto

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