06-10-2009 08:50 AM - last edited on 03-25-2019 10:38 PM by ciscomoderator
Hi,
I'm trying to setup a VWIC card on the UC500, I'm using CCA 2.0 but when I'm trying to enable the VWIC card under "telephony" in CCA the area is greyed out. Any suggestions?
I guess I could use CLI, but the dial-plans could be a nightmare I belive.
Regards
Eivind
06-10-2009 08:52 AM
Are you using 7.0.3 or 7.1.1 software pack?
Marcos
06-10-2009 09:40 AM
I'm using 7.0.3
Regards
Eivind
06-10-2009 09:49 AM
Can you please post the CCA log when trying to configure this VWIC? (Press "F2" while executing the config steps).
Thanks,
Marcos
06-10-2009 09:56 AM
06-10-2009 10:06 AM
OK, one more thing. Can you post a "show diag"?
Thanks,
Marcos
06-10-2009 10:26 AM
06-10-2009 10:34 AM
As you can see from this output, IOS is seeing the card but CCA isn't. May I ask you to please open a TAC case? I am sure that if you add "card type t1 0 2" to the config, it will help, but it would be great if you could help us track this formally and determine if there is a bug here. This is very basic functionality that I am sure was tested. I don't know what could be wrong.
Thanks,
Marcos
06-10-2009 10:41 AM
I would, but since the registration of the SMARTnet deals are taking so long to register from the dist to cisco, I am now going to have a big problem, since the customer is awaiting me with the deployment tomorr.
I'll see what I can do about this
Thanks
Eivind
06-10-2009 10:46 AM
Understood. Do what you can here. By the way, I meant "card type e1 0 2" since you are in The Old Continent :-)
Thanks,
Marcos
06-10-2009 10:47 AM
Marcos,
I'm not able to add the command to the config... only "carrier-id" is availiable from the command list
/Eivind
06-10-2009 10:51 AM
Eivind,
A couple of my teammates just caught this:
"
From the sh diag, this is a two port T1 VWIC, which is not currently supported by CCA.
VIC Slot 2:
VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1
"
I overlooked this initially. We only support the 1 port T1/E1 VWIC.
Marcos
06-10-2009 10:55 AM
Is there no way to make this work???
Regards
Eivind
06-10-2009 10:57 AM
No. This VWIC is not supported by UC500.
Marcos
06-10-2009 11:04 AM
Just my luck I guess.
Thanks anyways.
Regards
Eivind
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