06-10-2009 11:34 PM - edited 03-21-2019 01:11 AM
06-11-2009 03:25 PM
Hi Eduardo,
Please use the SPA9000 Setup Wizard 2.1 to configure the SPA962/SPA932.
Regards,
Patrick
-----------
06-11-2009 07:10 PM
ok, I do it tomorrow
06-15-2009 06:25 PM
06-16-2009 02:44 PM
Hi Eduardo,
What type of phones are 102, 108, 109, and 110? BLF and CP is not supported on SPA9x1 phones because they do not support CTI.
If the phones are of type SPA9x2, please verify that CTI is enabled: phone's web-ui > SIP > SIP Parameters > CTI Enable
Can ext 100 phone 102, 108, 109, and 100, and vise-versa?
Test to determine if multicast is impeded in any way by rebooting the SPA9000 and watching to make sure that every phone reboots with the SPA9000:
SPA9000 web-ui > http://
If the phones do not reboot, something, probably the LAN switch, is interfering with multicast. Once this is corrected, BLF and CP should work.
Regards,
Patrick
-----------
06-16-2009 06:16 PM
What type of phones are 102, 108, 109, and 110? BLF and CP is not supported on SPA9x1 phones because they do not support CTI.
The types of the phopes: Linksys/SPA921-5.1.8
If the phones are of type SPA9x2 NO , please verify that CTI is enabled: phone's web-ui > SIP > SIP Parameters > CTI Enable,
Can ext 100 phone 102, 108, 109, and 100, and vise-versa?
Yes
Test to determine if multicast is impeded in any way by rebooting the SPA9000 and watching to make sure that every phone reboots with the SPA9000:
SPA9000 web-ui > http://
If the phones do not reboot, something, probably the LAN switch, is interfering with multicast. Once this is corrected, BLF and CP should work.
Yes the phones reboot`s.
Thanks for the help
06-17-2009 05:53 AM
Hi rperez,
Okay that's the problem. The SPA932 does not support the SPA9x1 family of phones.
Only the SPA9x2 and the new SPA525G are supported by the SPA932 attendant console.
Regards,
Patrick
----------
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide