06-11-2009 12:18 AM
In LMS 3.1.
device discovery is not happenning.
It says ANI server is down.I checked in process, it shows the status of ANI server as "failed to run". I tried to start,after 2-3 mins again status shows as "failed to run".
Please find the logs of ANI attached
06-11-2009 08:53 AM
This error should not be possible with LMS 3.1. Confirm what version of Campus Manager you have.
06-11-2009 08:44 PM
i do have 3.0 version , pardon me for wrong information
06-11-2009 09:29 PM
Post the output of the pdshow command.
06-24-2009 03:54 AM
I am also having the same issue. When I run pdshow I am showing the following for the ANIServer
Process= ANIServer
State = Failed to run
Pid = 0
RC = -1
Signo = 1073741823
Start = N/A
Stop = 6/24/2009 6:09:42 AM
Core = Not applicable
Info = Application failed or was registered incorrectly.
Please let me know if there is anything else I can look at to get this going.
06-24-2009 09:04 AM
Start a new thread for your issue.
06-24-2009 09:20 AM
Thank you. I have a TAC case open and working directly with support.
06-26-2009 06:02 AM
As I found out in our case the file ANIServer.properties was corrupted. If you go to the install folder Program Files\CSCOpx\campus\etc\cwsi and look for this file you should see two files in the folder. If your file 1 does not look anything like the file 2 then yours is corrupted.
1) ANIServer.properties
2) ANIServer.properties.orig
We renamed the first to .old then copy the .orig and rename it by removing the copy of and the .orig.
You will then need to modify the ANIServer.properties file and add to the line
1) AniName=ANIServer6.0-
2) DEVICESROOT=C:\\PROGRA~1\\CSCOpx\\campus\\lib\\classpath
3) DEVICESPACKAGE=com.cisco.nm.ani.server.devices
LogMsg.logfile=C:/PROGRA~1/CSCOpx/log\\ani.log
Once you have done this then from a command prompt c:\> net stop crmdmgtd && net start crmdmgtd
Then c:\> pdshow
The cursor will just sit there until all processes are started. Once they are started and you are back at the c:\> _ then login to CW and go to CS and check to make sure the process is started.
This worked for me and it is now running.
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