06-11-2009 05:26 AM - edited 03-15-2019 06:29 PM
Hello,
I want to change number of ring times or duration system wide before it goes to voicemail. I am wondering how to do that.
Thanks
Solved! Go to Solution.
06-11-2009 05:39 AM
What version of UCM are you running?
In v6.x, go to System --> Service Parameters, select a Server, select the Cisco CallManager service. Search for "Forward No Answer Timer", and you can change the time in seconds to what you desire. I've found that a ring equates to about 4 seconds. After you've changed the timer, click Save at the top of the screen.
06-11-2009 05:39 AM
What version of UCM are you running?
In v6.x, go to System --> Service Parameters, select a Server, select the Cisco CallManager service. Search for "Forward No Answer Timer", and you can change the time in seconds to what you desire. I've found that a ring equates to about 4 seconds. After you've changed the timer, click Save at the top of the screen.
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