I have some users complaing about the speakerphone volume after upgrading from a 7960 to a 7965 model phone.
Users who have benn upgraded are all saying that the when previously using speakerphone on the 7960 phone, the volume of the speaker was much higher when turned all the wasy up as opposed to max volume of the 7965 speaker. General consensus is that it is too soft.
Is there any way to manually increase the gain for the speaker output in CLI for that 7965 ephone?
TAC would be able to create a Software Defect for the device regarding speaker volume. This isn't going to be solved quickly, but perhaps new firmware could make the volume louder on the phone. I cannot guarantee this will happen or happen quickly. I would suggest that when you open the case, you specifically say how the volume on the two different products is noticable and unacceptable to the customer who would like it louder.