- Bronze, 100 points or more
I tried searching, btu I coudl not find anything that answers my question:
Is Call Transfer Recall a global feature option that all phones and users have?
or is it a feature to be added by phone or by user?
My understanding is that it is global.
You configure the timeouts transfer-recall seconds and then any extension without a CFB, with a CFNA timer greater than the transfer-recall timer will follow the call transfer rules... correct ?
and user's who always announce a transferred call won't even notice the feature is enabled... correct ?