Obtaining call records in CDR

Unanswered Question
Jun 12th, 2009

I am running CCM 6.1

We need to pull our call records for a certain ext. THe problem i am having is in CDR is I go to CDR/search/User extensions and search.

It will only show 100 records and trunkcate the other. Now I need to pull 3 months worth and it would be to time consuming to do each day and copy it to a report.

I also attempted to goto device reports/gateway/detail and will puill ever 3 days the entire logs. This will put it in the PDF and allow me to search for that ext but its will not copy out of the PDF properly and I need to only show the ext I want.

Does anyone know a way I can get a detailed call report for only 1 ext that will not truncate the results? or another way I can access this.

In our older version of call manager (4.1) i was able to load sql and do a search on the DB and just copy the results out.

I have this problem too.
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Justin Brenton Fri, 06/12/2009 - 14:08

You could create a application with Visual Studio linked to the SQL DB of CCM.

Crystal Reports has the capabilities as well.

HTH, plz rate if so




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