I am running CCM 6.1
We need to pull our call records for a certain ext. THe problem i am having is in CDR is I go to CDR/search/User extensions and search.
It will only show 100 records and trunkcate the other. Now I need to pull 3 months worth and it would be to time consuming to do each day and copy it to a report.
I also attempted to goto device reports/gateway/detail and will puill ever 3 days the entire logs. This will put it in the PDF and allow me to search for that ext but its will not copy out of the PDF properly and I need to only show the ext I want.
Does anyone know a way I can get a detailed call report for only 1 ext that will not truncate the results? or another way I can access this.
In our older version of call manager (4.1) i was able to load sql and do a search on the DB and just copy the results out.