Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
282
Views
0
Helpful
1
Replies

NTP and User Locale

Jordinho10
Level 1
Level 1

‎06-14-2009 02:20 PM - edited ‎03-15-2019 06:31 PM

Hi There,

I currently have 2 issues (not sure if they are related), but recently our external NTP reference was turned off. I have since added a new reference, but since the old reference was removed, any phone I add to the system does not update the time. It stays on the default US time.

Looking into the user locale, it has "Built In" and the Network Locale is "United States". Even if I edit the phone, and change the network locale to Australia, the locale still displays "United States".

I have checked the Device Pool, Location, Date/Time Groups, and it exactly the same as a working phone displaying the correct time.

I have also removed the phone from call manager, performed a hard reset on the phone - same result

Any ideas?

Labels:
0 Helpful
1 Reply 1

gogasca
Level 10
Level 10

‎06-15-2009 11:17 PM

hi,

Time is pushed from cucm to ip phone.

Check you are using newer version of ccm

check that first ccm is synch with ntp

which model of ip phones?

which version of cucm.

we have a problem with locales if using 7.1.2 u need 7.1.2a available wednesday

same for 6.1.3

CSCta12062

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents