Topology Services

veronica.g · ‎06-14-2009

Hi

I have a problem, there are 10 devices in unreachable state but I can reach them through ping their IP address from ciscoworks server, they have correct permissons (access-list with IP address CWs server, SNMPv2 community string). When I perform data collection they are still in unrechable state(I deleted them on DCR and I began the discovery process again but the unreachable status did't change).

do you have any ideas?

Joe Clarke · ‎06-14-2009

Unreachable means that the devices are not SNMP reachable. This could mean that the strings are wrong within LMS. If you are using Device Discovery, start a packet capture filtering on SNMP traffic to these devices, then start a new Discovery. When it finishes, the captured SNMP packets will show you exactly what community string is being used.