I am testing the Enterprise Attendant Console software (CUEAC). The test environment is the following one:
- 4 CCM servers
- 1 Unity server
- 2 UCCS servers
- NO CUPS
I have installed the CUEAC server and client. When the client logs in in the bottom part of the client software it is shown in red an error message: Database not connected and he can't view any directory contact in the screen.
What could be failing? There are no instructions about the Operator login rights to be configured in CCM , MS SQL or CUEAC so I don't know how to solve this issue.
Thanks in advance for your kind feedback.