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CVP Call Server is DOWN.

manish.gupta
Level 1
Level 1

‎06-15-2009 04:03 AM - edited ‎03-14-2019 04:12 AM

Hi ,

CVP Call server is in Partial state since more than 2-3 hours..

What could be the solution to get this UP?

Thanks,

Manish.

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0 Helpful
5 Replies 5

geoff
Level 10
Level 10

‎06-15-2009 05:32 AM

What is "partial" about it? Is it the connection to ICM? Is the PIM active?

Regards,

Geoff

geoff
Level 10
Level 10
In response to geoff

‎06-16-2009 08:24 PM

Any updates?

0 Helpful

manish.gupta
Level 1
Level 1
In response to geoff

‎06-16-2009 09:01 PM

Hi ,

Thanks for ur reply.

Call Server is UP. It was down just because of VRU PIM was down.

Thanks,

Manish

0 Helpful

Harish Suriyanarayanan
Level 1
Level 1
In response to manish.gupta

‎08-04-2010 01:41 PM

HI,

The call server is showing down status in the oamp but the cvp pg (pim) is in activve state and even in the cvp logs its telling it has got connected with the cvp pg.

But the calls are not going thru.

any idea why this could be.

Thanks,

Harish

0 Helpful

cndilip123
Level 1
Level 1
In response to Harish Suriyanarayanan

‎08-04-2010 08:34 PM

If you have made any change through OAMPS, have you restarted the CallServer processes? Are all the CVP processes running in the CallServer and OAMP server?

What is your call flow?

How far has the call progressed in your call-flow? Can you see "new-call" in CallServer logs, VB and ICM script?

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