Accessing another subscriber mailbox in Unity 7

Answered Question
Jun 15th, 2009

How do I retrieve messages from another subscribers mailbox (like a general mailbox) without waiting for the voicemail prompt. What I currently do is call-forward-all to mailbox then dial the extension, I then press the * key to acces the mailbox from another users phone. However this seems messy.

I have this problem too.
0 votes
Correct Answer by rob.huffman about 7 years 5 months ago

Hi Marcus,

You should be able to access this mailbox by Pressing the Message Button on the IP Phone, when the system answers and asks for your PIN - Press Star* - then enter the Mailbox # for the General Mailbox - then enter the PIN for the General Mailbox.

Hope this helps!

Rob

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Correct Answer
rob.huffman Mon, 06/15/2009 - 05:05

Hi Marcus,

You should be able to access this mailbox by Pressing the Message Button on the IP Phone, when the system answers and asks for your PIN - Press Star* - then enter the Mailbox # for the General Mailbox - then enter the PIN for the General Mailbox.

Hope this helps!

Rob

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