IP communicator and BLF

Unanswered Question
Jun 15th, 2009
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Hi all. Im trying to add a busy lamp field directed call park to an IP communicator.


on a hard phone under unassigned associated items there is an icon to add blf directed call park, but I dont see it on IP communicators. Is that option not available? It is a recent (I think 5.x communicator)


Thanks

Bob

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Rob Huffman Mon, 06/15/2009 - 05:24
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Hi Bob,


I didn't see any restriction relating to IP Communicator, but I did see this good tip;


**Tip: The link does not display in the Association Information pane if the phone button template that you applied to the phone or device profile does not support BLF/Directed Call Park.



http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_0_1/ccmfeat/fscallpk.html#wp1090025



Hope this helps!

Rob

mx Mon, 06/15/2009 - 05:38
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Thanks Rob! Its a great article, I appreciate it. I am using the same button template for both the hard phone and the soft phone, so my guess is the soft phone wont support it! :(

paolo bevilacqua Mon, 06/15/2009 - 07:31
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Why?

Beside cisco wanting you to buy hard phones, I cannot see a reason.

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