IP communicator and BLF

Unanswered Question
Jun 15th, 2009

Hi all. Im trying to add a busy lamp field directed call park to an IP communicator.

on a hard phone under unassigned associated items there is an icon to add blf directed call park, but I dont see it on IP communicators. Is that option not available? It is a recent (I think 5.x communicator)

Thanks

Bob

I have this problem too.
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rob.huffman Mon, 06/15/2009 - 05:24

Hi Bob,

I didn't see any restriction relating to IP Communicator, but I did see this good tip;

**Tip: The link does not display in the Association Information pane if the phone button template that you applied to the phone or device profile does not support BLF/Directed Call Park.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_0_1/ccmfeat/fscallpk.html#wp1090025

Hope this helps!

Rob

mx Mon, 06/15/2009 - 05:38

Thanks Rob! Its a great article, I appreciate it. I am using the same button template for both the hard phone and the soft phone, so my guess is the soft phone wont support it! :(

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