06-15-2009 05:08 AM - edited 03-13-2019 06:26 PM
Hi all. Im trying to add a busy lamp field directed call park to an IP communicator.
on a hard phone under unassigned associated items there is an icon to add blf directed call park, but I dont see it on IP communicators. Is that option not available? It is a recent (I think 5.x communicator)
Thanks
Bob
06-15-2009 05:24 AM
Hi Bob,
I didn't see any restriction relating to IP Communicator, but I did see this good tip;
**Tip: The link does not display in the Association Information pane if the phone button template that you applied to the phone or device profile does not support BLF/Directed Call Park.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_0_1/ccmfeat/fscallpk.html#wp1090025
Hope this helps!
Rob
06-15-2009 05:38 AM
Thanks Rob! Its a great article, I appreciate it. I am using the same button template for both the hard phone and the soft phone, so my guess is the soft phone wont support it! :(
06-15-2009 07:31 AM
Why?
Beside cisco wanting you to buy hard phones, I cannot see a reason.
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