paolo bevilacqua Mon, 06/15/2009 - 12:23
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Which version do you have? You need a recent one to have more than one language.

Rob Huffman Mon, 06/15/2009 - 15:14
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Hi Ricardo,

For CUE, Here is some related info;

CUE - Adding or Removing Languages

Installing additional languages or removing languages must be done in online mode only. You cannot add or remove languages using the boot helper except when you perform a complete installation of the Cisco Unity Express software.

Installing Additional Languages


The following information is required for installing languages:

URL of the FTP server.


You are limited to 2 concurrent languages with an AIM-CUE module license

You are limited to 5 concurrent languages with an NM-CUE, NM-CUE-EC, or NME-CUE module license

From this good doc (with Step by Step);

Here is what you need;

To download a language file for voice-mail prompts, go to

Have a look at the method listed at this link that detals changing the CUE Language without losing all existing data;

Frequently Asked Questions

I have a working system and I want to change the language (while saving all the data on the system). Which procedure do I need to follow?

Hope this helps!



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