Hi Ricardo,

For CUE, Here is some related info;

CUE - Adding or Removing Languages

Installing additional languages or removing languages must be done in online mode only. You cannot add or remove languages using the boot helper except when you perform a complete installation of the Cisco Unity Express software.

Installing Additional Languages

Prerequisites

The following information is required for installing languages:

URL of the FTP server.

Restrictions

You are limited to 2 concurrent languages with an AIM-CUE module license

You are limited to 5 concurrent languages with an NM-CUE, NM-CUE-EC, or NME-CUE module license

From this good doc (with Step by Step);

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/installation/guide_/nuinstall32.html#wp1109793

Here is what you need;

To download a language file for voice-mail prompts, go to http://www.cisco.com/pcgi-bin/tablebuild.pl?topic=281001346.

Have a look at the method listed at this link that detals changing the CUE Language without losing all existing data;

Frequently Asked Questions

I have a working system and I want to change the language (while saving all the data on the system). Which procedure do I need to follow?

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008064172a.shtml#qa1

Hope this helps!

Rob