Call forwards?

Unanswered Question
Jun 15th, 2009
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Right now 555-555-4290 rings on two lines: 4297 and 4293, but it does *not* ring on 4295.


I need to get 4290 to also ring on 4295.


I'm trying to learn CME, so I'm not quite sure what I'm looking for; what controls this forwarding.



I do a search for "4290" and the only line I see is:


voice translation-rule 1

rule 5 /5555554290/ /8200/



Then do a search for "8200":


dial-peer voice 8200 voip

description SIP Dial-Peer to CUE for AA

destination-pattern 8200

b2bua

voice-class sip outbound-proxy ipv4:10.1.10.1

voice-class source interface Loopback0

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad


And:


dial-peer voice 2006 voip

description ** cue auto attendant2 number **

translation-profile outgoing PSTN_CallForwarding

destination-pattern 8200

b2bua

voice-class sip outbound-proxy ipv4:10.1.10.1

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad




Could anyone point me in the right direction here?

I can only assume there is some type of "pool" that 4290 forwards to, I'm just not sure where/how this is defined.


Any help would be appreciated.



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paolo bevilacqua Tue, 06/16/2009 - 00:07
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Check the configuration for the two ephones where is ringing now. From there, you will understand how to configure the third.


Note, if that is shared lines, it has caveats, but that can be seen later.

scott.bridges Tue, 06/16/2009 - 05:12
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Hello, Thanks for your reply.


I have actually studied those ephone config's very closely; that's how I was able to configure the receptionists' phone initially.


13 = reception

15 & 12 = two phones where the main number already rings.


I'm just not seeing how the ephone config affects where the main number rings?


ephone 13

device-security-mode none

video

mac-address XXXX

ephone-template 1

username "receptionist" password 12345

type 7965

button 1:17 2:15 3:12



ephone 15

device-security-mode none

video

mac-address XXXX

ephone-template 1

username "Muser" password 12345

type 7965

button 1:15 2:12 3:21


ephone 12

device-security-mode none

mac-address XXXX

ephone-template 1

username "Vuser"

type 7945

button 1:12 2:21



Am I missing something?



paolo bevilacqua Tue, 06/16/2009 - 05:17
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Now look at ephone-dn 21, possibly has the number you're after.


So:

ephone 13

button 4:21



scott.bridges Tue, 07/07/2009 - 16:44
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Update:


This post basically put me on the right track.


The ephone's that were ringing had a DN with extension "8800" bound to it. Once I was shown how to log into the Integrated Services engine, I saw that option "0" forwarded to this "8800" extension, then was able to reassign this DN to what I wanted.


Resolved.

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