I'm trying to setup a SPA9000 and SPA9xx to my client and they requested for call forwarding features when they away for lunch. I tried to press call forward button on the SPA9xx and even dial using *72 activation code, but it doesn't seem to work. Basically, when incoming call rings on SPA9xx which registered with SPA9000, inbound call doesn't forward to any of phone numbers. eg. Mobile or PSTN. I know I can setup call forward syntax on "Contact List" in SPA9000 but in customer point of view, I want them to just press a button on SPA9xx and forward all their incoming call to his mobile phone. Any help would be appreciated.
Here the settings
1 x SPA9xx Ext 12
User tab > Cfwd All Dest: 04xxxxxxxx
Phone tab > Supplementary Services > Cfwd All Serv : YES
Contact List : 12
What I have been missing, please advise thanks