06-16-2009 10:07 AM - edited 02-21-2020 03:31 AM
We have a L3 OOB, workstations are using the CA Agent, both XP and Vista machines. After login the CA Agent keeps looping, refreshing ip successful, the switchport never changes from the untrusted Authentication VLAN to the Access VLAN, the workstations shows in Online Users OOB screen in the Access VLAN, they also never show up in the certified device list. Anyone ever have this issue.
Thanks in advance for your assistance.
06-16-2009 11:41 AM
Do you get any other dialog boxes or error messages on the client?
06-16-2009 12:04 PM
No other error messages, just looping throught refreshing IP, I did get a call back from TAC, the issues was that after working with a number of TAC Eng during the installation, one TAC eng had me remove the managed subnets and create static routes. This was incorrect, the rule is that, if the clients are L2 adjacent to the CAS when starting out in the authentication vlan your need to use managed subnet not static routes. So the clients would never get into the certified device list and the CAM would not send an SNMP to the switch to change to the access VLAN. Once this was changed it is working correctly now.
thanks you for your response.
Rich
08-26-2009 05:25 AM
I am having the same issue. Did you ever find a solution?
08-26-2009 10:52 AM
Provide some details:
- what type of authentication are you using?
- Did you check the list of supported switches and their IOS to make sure your switch is compliant?
10-08-2009 07:56 AM
Hello,
Forgive me a stupid question, but are there any Vmware running on the computers in questions? It happens when NAC detacts several MAC addresses.
Dorota
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