06-17-2009 05:43 AM - edited 03-15-2019 06:34 PM
Hi All,
We had upgraded from Unity Connection 2. x to UC version 7.0.2.
I am unable to leave the message. When I try to call from A to B, B rings for 4 times, then,Phone A dials Voice Mail Pilot Number.
Can somebody help on this?
regds,
aman
06-17-2009 06:19 AM
And exactly what happens????????
Phone A dials VM and........??????
you hear busy?
error message from CUC?
you reach someone else VM?
If you want help you need to provide a good explanation of what happens
HTH
java
if this helps, please rate
06-17-2009 09:05 PM
HI Sir,
Call gets dropped from Phone B.Nothing happens on Phone B after 4 rings.
Now,Phone A dial VM Pilot Number but it is silent.
Yesterday ,I had checked one more thing i.e. when I dial from Phone C(which has not been provided VM facility) to Phone B, it is working perfectly fine.I am able to leave the message from C to B abd retrieve from C.
The problem is when phone dials which has got VM facility.
redgs,
aman
06-19-2009 11:16 PM
Hi Sir,
Our problem has been resolved.There was one Call Handler which was creating a problem.We deleted it.
regds,
aman
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