My customer is in the US and I am in the UK. My customer has asked me to help fill out the order form for the PRI, but coming from the UK I am unsure as to some of the questions being asked. The form is asking what "ISDN Protocol" is required, the options are "National 1", "National 2" & "Custom".
Another question was "DID Configuration" - TrunkPackage: Yes/No.
Can anyone please confirm what these options are and advise on what I should recommend.