Unity, Unity Connection or Unity Express

Answered Question
Jun 17th, 2009
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Hello,


I'm designing a solution for a customer, but as a new requirement i lately received the need for some voicemail usage. It's not intensive, we are talking about 30 to 40 mailboxes. I'm not understanding the big differences in choosing Unity, Unity Connection or Unity Express. We are talking about a CUCM 7.01 deplyment with UCCX 7.01 needing voicemail services.


Can you give me some enlightment?


Thanks!


Correct Answer by Rob Huffman about 8 years 1 month ago

Hi Luis,


Just to fill in the last little bit here, it's likely with the need for only 30-40 mailboxes that CUE (Cisco Unity Express) would be the best fit here. CUE can be fully integrated with CUCM 7.x :)


Cisco Unity-delivers unified messaging and intelligent voicemail capabilities to enterprise and mid-market customers with Microsoft Exchange and Lotus Domino environments


Cisco Unity Connection-combines integrated messaging, speech recognition, and call routing rules into an easy-to-manage system for midmarket customers with up to 10,000 users


Cisco Unity Express-provides cost-effective integrated voice messaging and automated attendant capabilities for small and medium-sized branch office environments with up to 250 users




CUE Overview;


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/index.html



Cisco Unity Connection


http://www.cisco.com/en/US/customer/prod/collateral/voicesw/ps6789/ps5745/ps6509/data_sheet_c78-484749.html



Cisco Unity


http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_data_sheets_list.html



Cisco Messaging Products: Feature Comparison


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd806bfc37.html


Hope this helps!

Rob



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Correct Answer
Rob Huffman Wed, 06/17/2009 - 09:14
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Hi Luis,


Just to fill in the last little bit here, it's likely with the need for only 30-40 mailboxes that CUE (Cisco Unity Express) would be the best fit here. CUE can be fully integrated with CUCM 7.x :)


Cisco Unity-delivers unified messaging and intelligent voicemail capabilities to enterprise and mid-market customers with Microsoft Exchange and Lotus Domino environments


Cisco Unity Connection-combines integrated messaging, speech recognition, and call routing rules into an easy-to-manage system for midmarket customers with up to 10,000 users


Cisco Unity Express-provides cost-effective integrated voice messaging and automated attendant capabilities for small and medium-sized branch office environments with up to 250 users




CUE Overview;


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/index.html



Cisco Unity Connection


http://www.cisco.com/en/US/customer/prod/collateral/voicesw/ps6789/ps5745/ps6509/data_sheet_c78-484749.html



Cisco Unity


http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_data_sheets_list.html



Cisco Messaging Products: Feature Comparison


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd806bfc37.html


Hope this helps!

Rob



luistrindade Thu, 06/18/2009 - 03:09
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I rate before reading and exploring the answer: +5 ;)


Best regards and thanks for helping!

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