Solved: Unity, Unity Connection or Unity Express

luistrindade · ‎06-17-2009

Hello,

I'm designing a solution for a customer, but as a new requirement i lately received the need for some voicemail usage. It's not intensive, we are talking about 30 to 40 mailboxes. I'm not understanding the big differences in choosing Unity, Unity Connection or Unity Express. We are talking about a CUCM 7.01 deplyment with UCCX 7.01 needing voicemail services.

Can you give me some enlightment?

Thanks!

Rob Huffman · ‎06-17-2009

Hi Luis,

Just to fill in the last little bit here, it's likely with the need for only 30-40 mailboxes that CUE (Cisco Unity Express) would be the best fit here. CUE can be fully integrated with CUCM 7.x :)

Cisco Unity-delivers unified messaging and intelligent voicemail capabilities to enterprise and mid-market customers with Microsoft Exchange and Lotus Domino environments

Cisco Unity Connection-combines integrated messaging, speech recognition, and call routing rules into an easy-to-manage system for midmarket customers with up to 10,000 users

Cisco Unity Express-provides cost-effective integrated voice messaging and automated attendant capabilities for small and medium-sized branch office environments with up to 250 users

CUE Overview;

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/index.html

Cisco Unity Connection

http://www.cisco.com/en/US/customer/prod/collateral/voicesw/ps6789/ps5745/ps6509/data_sheet_c78-484749.html

Cisco Unity

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_data_sheets_list.html

Cisco Messaging Products: Feature Comparison

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd806bfc37.html

Hope this helps!

Rob

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Rob Huffman · ‎06-17-2009