06-17-2009 09:42 AM - edited 02-21-2020 03:31 AM
I have setup Anyconnect and it currently works from any windows pc. When I try to establish the connection with the anyconnect client already installed on a Mac with Leopard it fails giving a message: "Unable to establish VPN", I believe it is failing on all Max OS X hardware I have around right now.
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06-17-2009 10:20 AM
Can you post the configuration of the ASA? Make sure that you are not using a different port for webvpn or something. Also, what do you see when you run debug webvpn svc 255. You can attach the configuration and the debug as a text file.
06-17-2009 09:46 AM
Do you have the mac package installed on the ASA?
06-17-2009 10:12 AM
Yes under
Network(Client) Access > Advanced > SSL VPN> Client Settings > SSL VPN Client Images
I have these two packages:
anyconnect-win-2.3.0254-k9.pkg
anyconnect-macosx-i386-2.3.0254-k9.pkg
06-17-2009 10:20 AM
Can you post the configuration of the ASA? Make sure that you are not using a different port for webvpn or something. Also, what do you see when you run debug webvpn svc 255. You can attach the configuration and the debug as a text file.
06-17-2009 10:43 AM
<>debug webvpn svc 255
"INFO:debug webvpn svc enabled at level 255"
06-17-2009 10:45 AM
It seems you're using a different port. What if you go to the page instead, and try to start the anyconnect from within the portal. Does that work?
06-17-2009 11:05 AM
we are using a different port. When I go to the page from the mac it asks us to follow the link to install the client. The link does not provide a package that we are able to install to the Mac. I downloaded a .dmg package of the same version and installed it, but going through the webvpn it still believes any connect is not installed.
06-17-2009 11:44 AM
Thats really odd. Is your Mac an Intel mac? Or a PPC? When you go to the portal, on :65000, it should ask you to install. You might want to open a case with TAC to see what is going on.
06-17-2009 11:45 AM
it is an intel based mac. It even asks to install the intel mac package.
06-18-2009 05:50 AM
changing the port back to default fixed the issue, I was told by a sales engineer version 2.3.0277 fixes this issue. I can not find it for download at the moment, but will be upgrading immediately
06-18-2009 05:59 AM
Great!
06-18-2009 06:00 AM
Found the bug: CSCsl20808
06-19-2009 11:02 AM
Mac clients are still not downloading the package. If I send them the package and they install it they are able to connect but, it will not download and install it from the web-login.
09-27-2009 06:12 AM
Was the problem resolved. Please share with us how you were able to resolve the problem. was it by just changing the port?
I have a MAC AIR running MAC OS X 10.5.6. Please let me know if I can install "anyconnect-macosx-i386-2.3.0254-k9.pkg" on my ASA and whether the client will install this on the mac air from the web?
Thanks
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