Solved: SDM v2.5 on new 1812 router - some features unavailable

sugarriver · ‎06-18-2009

I have a new Cisco 1812 router, which has had SDM 2.5 installed from CD. There were no errors during install. I can log in through SDM, no problem. The strange thing is that neither Configure -> Additional Tasks nor Monitor -> Logging work. If you click on either of these icons, it just stays on whichever module is currently selected. I have replicated this on 3 different machines using IE8 and Firefox 3.0.11. JAVA is version 1.6.0.14. I have reinstalled SDM, but that didn't help. I would appreciate any thoughts.

yjdabear · ‎06-19-2009

Only the following versions are supported, so it could very well be some of your pieces are too "new".

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/software/release/notes/SDMr25.html#wp35379

View solution in original post

yjdabear · ‎06-19-2009

Only the following versions are supported, so it could very well be some of your pieces are too "new".

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/software/release/notes/SDMr25.html#wp35379

sugarriver · ‎06-22-2009

That was the issue. I downgraded to update 3 and I was able to access all functions. Thank you very much for your help.