Do we have a feature similar to Nortel's Personal Directory name masking

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Jun 18th, 2009
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I have a customer that just migrated from Nortel and was wondering if we had a feature similar to Nortel's. The feature would switch the inbound number to a name based on the name stored in the personal directory.

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Justin Brenton Thu, 06/18/2009 - 16:45
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Hi josolive,


The users of the Call Manager can login to the http://ipofccm/ccmuser


Once they login here they can add speed dials and entries to their own personal directory, then when an incoming call arrives from one of these entries the name entered in the entry is shown on the IP Phone.


Hope this helps, please rate and solve if so


Regards,

Justin

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