I have configured MeetingPlace Express to authenticate with CCM using AXL.
When accessing the user Web interface, a user is authenticated , the profile is created. However, a new user cannot be authenticated if he uses the ip phone to call the MPE number and join an audio meeting. The user is asked for the profile ID and Passwords whichs corresponds to the telephone Number and PIN in CCM
If we enter these informations, the authentication fails each time.
It seems, the user should at least access the web inteface once so the profile get created. It cannot be done from the IP phone. Am I right?
Any suggestions or solutions for that, please.