Message error in WCS (Keepalive message are lost )

hamsofiane · ‎06-19-2009

Hello ,

I have a message error in the WCS (you can see the file attached )

Keepalive message are lost.

Can you help me for this question.

best rtegards

Matthew Fowler · ‎06-19-2009

Hi,

Did you have an outage? The keepalive message is for the WCP which runs between the WiSM service ports and the Sup. The alarm is because this link was down. Perhaps show logging from the Sup may show whether there was an outage.

The alarms won't clear from WCS automatically because traps are only sent for heatbeat loss, not re-establishment. If you monitor 'show wism status' from the Sup and the WiSMs stay 'Oper-Up', clear the alarm manually from WCS.

-Matt

hamsofiane · ‎06-22-2009

Hi Matt,

No, there was no outage.

The WiSM are linecards of the 6509-E which are running without interruption since end of last year when i made the last IOS update

best regards

sofiane

kreytinker · ‎07-22-2009

Try workaround for CSCso79135