I have a medical client who needs to enable an answering service after-hours in case of an emergency. What would be the best way to support this on the UC520?
They have a pretty simple setup, their main line is on a SIP trunk with the DID set on a group of hunt DNs. Then the DN is either applied onto phones as a button or an overlay depending on the phone model.
One thing i can think of is to have them login to the CME GUI, then setup call forward all on the incoming main line DN. Just wondering if there are any other options, feature codes, etc. that can be used to enable/disable call forwarding on the main line when needed.