help in resolving the error - Incident Queue is full

Answered Question
Jun 19th, 2009

I've been given a 4.2.4 system to look into since the previous admin left some time ago.

I have found we are seeing the following


Error pn datax IncidentXmlNotificationServlet PN-1100: Java message: Error sending XML Notification. Incident Queue is full.


and we no longer get the previously configured XML emailed actions when a rule gets hit.


I have been looking trying to determine what and how needs to be cleared.


Any insight would be appreciated.


Correct Answer by Farrukh Haroon about 7 years 8 months ago

No problem, I'm glad I could help.


Please rate any posts you find helpful.


Regards

Farrukh

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Farrukh Haroon Sun, 06/21/2009 - 06:10

Did you try restarting the MARS services via the CLI?


Or a reboot if possible.


Regards


Farrukh

krisselada Mon, 06/22/2009 - 07:42

Thanks,


Actually that is what I did (reboot) and functionality has returned.


Thanks for suggesting something so obvious that I didn't think about that. I guess I wanted to make the issue and resolution more complex that it needed to be.

Correct Answer
Farrukh Haroon Mon, 06/22/2009 - 11:59

No problem, I'm glad I could help.


Please rate any posts you find helpful.


Regards

Farrukh

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