CME and 7931 Redail not active on Hook

Unanswered Question
Jun 19th, 2009


I have a customer with several CME deployments and on the 7931 phones the Redial softkey gives me a "not active here" message. It works fine when I am off hook.

Phone firmware is 8-3-2-27

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Paolo Bevilacqua Fri, 06/19/2009 - 12:51

I've seen this with other phones too.

I think Cisco changed the behavior to avoid accidental calls pressing a single button, but I'm not sure anyway.

ahochau_2 Fri, 06/19/2009 - 13:12

I think you are right. It appears to be a version difference.


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