Cookies disabled error.

Answered Question
Jun 21st, 2009
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Hello,


Installed cisco works LMS,in a typical installation,while log In Am getting error cookies disabled,i have enable the cookies through Internet option>privacy>low but still i get the same error.

Correct Answer by Joe Clarke about 7 years 9 months ago

Post the output of the pdshow command.

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Joe Clarke Sun, 06/21/2009 - 10:45
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Make surer the LMS server is within the security group which has those security settings. I typically add my servers to the Trusted Sites list within IE. You will need to do so for both the https and http sites for the server.


If you still run into problems, consider trying Firefox to rule out a local browser problem.

lambay2000 Sun, 06/21/2009 - 10:58
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Hi


i have done that addedd LMS in trusted sites list,still am persisting with that error,then i shifted to firefox,2.0 for LMS 3.1


Clarke is it my installation is OK ?? I dou't because of not proper installation it is giving the cookies disable error.


I have been through getting started guide,to verify installation chk the processess it says,


As if now the no's of process running are 65.


Thanks,

Joe Clarke Sun, 06/21/2009 - 11:39
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Are you saying the problem persisted with Firefox? On what platform is LMS running?

lambay2000 Sun, 06/21/2009 - 11:43
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problem is solved with firefox 2.0.


LMS version is 3.1.


My dou't was because of not proper LMS installation i was getting the cookies error???.



Joe Clarke Sun, 06/21/2009 - 11:48
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The problem was almost certainly an IE issue, and nothing to do with LMS. There may be a policy installed on your client which prevents cookies from being properly enabled. You could try another client, or create a new account on the same client to see if the problem with IE follows the client, or the account.

lambay2000 Sun, 06/21/2009 - 11:57
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Clarke i want to confirm with u


My installation is proper or not how i will come to know???


As the user guide says that the process must been seen,i can see all the 65 processes running,that means my installation is OK????


OR

Any other option to verify installation.


Thanks

Correct Answer
Joe Clarke Sun, 06/21/2009 - 12:06
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Post the output of the pdshow command.

lambay2000 Sun, 06/21/2009 - 12:15
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definately i will post with the new case.


Thanks clarke for ur help.

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