06-22-2009 04:05 AM - edited 03-14-2019 04:14 AM
Hi folks,
Can I call any external web links in ICM Script?
Like I have an SMS server and I want to send SMS to the user when he's pressing desired CED, I need to call an URL of the SMS Server. Can I do that?
06-22-2009 04:45 AM
I don't think so. You should do this through some peripheral, probably an IVR. IP IVR or CVP can do what you're looking to do.
david
06-22-2009 05:20 AM
Application Gateway is the other possibility (mentioned for completeness).
Regards,
Geoff
06-22-2009 05:25 AM
Very true, however I would see the app gateway route being far more complicated than going the route of CVP or IP IVR. IMHO.
dam
06-22-2009 06:15 AM
Thing is, with app gateway i can trigger the database with the stored procedures, but how can i call an URL of SMS server?
I can make the scenario more clear, if i hit the URL 'http://SMSserver:port/body=xx;subno=yy;sub=zz;etc,etc' from IE or any browser, the SMS is sent to the recipient. Can I do the same with app gateway?
Or, how can do it with CVP? any link to help?
06-22-2009 09:11 AM
Using CVP, you may have to write a Java class that does this HTTP operation. You may also make this a custom Action element that you can reuse in applications.
You may visit the CVP developer forum for additional help on developing custom CVP elements.
http://developer.cisco.com/web/cvp/
regards,
Kamesh
06-22-2009 11:40 AM
>Very true, however I would see the app gateway route being far more complicated than going the route of CVP or IP IVR. IMHO.
No doubt about it. But if I was running close to a million calls a day, I think I would not want to be going through CVP or IP IVR for this.
Regards,
Geoff
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