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Error Fax

final-reseaux
Level 1
Level 1

‎06-23-2009 07:32 AM - edited ‎03-21-2019 01:14 AM

Hi,

i have some problemx with a fax, incoming fax in error, i get just some part of the fax and i had an error.

I have configured them with CCA 2.0 analog port fxs 0/0 is in mode "FAX" signal "loop start" extension "301"

Some fax are good and other are incomplete, what can i do?

Regards

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9 Replies 9

Marcos Hernandez
Level 8
Level 8

‎06-23-2009 08:16 AM

What is the PSTN connection? Is it  a SIP trunk?

Thanks,

Marcos

0 Helpful

final-reseaux
Level 1
Level 1
In response to Marcos Hernandez

‎06-23-2009 08:23 AM

the pstn connection is BRI french numeris

0 Helpful

Marcos Hernandez
Level 8
Level 8
In response to final-reseaux

‎06-23-2009 08:29 AM

Please attach a "show run". Don't forget to hide the passwords/

Marcos

0 Helpful

final-reseaux
Level 1
Level 1
In response to Marcos Hernandez

‎06-23-2009 08:33 AM

run conf

65463-uc520-run
0 Helpful

Marcos Hernandez
Level 8
Level 8
In response to final-reseaux

‎06-23-2009 08:45 AM

Please try the following configuration

!

voice service pots

  fax rate voice

!

Let me know if that helps,


Marcos

0 Helpful

final-reseaux
Level 1
Level 1

‎06-23-2009 08:46 AM

where i copied this line?

0 Helpful

Marcos Hernandez
Level 8
Level 8
In response to final-reseaux

‎06-23-2009 08:48 AM

Tenet to the UC500 (192.168.10.1), login and then enter configuration mode by typing "conf t". Enter the commands I gave you earlier and then type "exit". Finally save your config with "write mem".


Marcos

0 Helpful

final-reseaux
Level 1
Level 1
In response to Marcos Hernandez

‎06-23-2009 09:15 AM

invalid input detect when i type voice service ports

0 Helpful

Marcos Hernandez
Level 8
Level 8
In response to final-reseaux

‎06-23-2009 09:33 AM

It is "voice service pots", not "ports"

0 Helpful
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