I have a site that is under the gun to finish a UCCX migration from 4.0 to 7.0 We put in for the license upgrade using a PAK but when we load it the system tells us that it is not valid to upgrade using this file from "NONE" Generally that section tells you what files you already have if you add a feature license file.
We opened a case with TAC but in the meantime we loaded an NFR license file so we could start to configure the system. I then found a PAK for 4-5 to 7 for another site that is being closed. When I got that license file back and tried to run the set-up Wizard again, it tells me the new license is not a valid upgrade from Premium and will be ignored.
Does this mean I will never be able to get off the NFR license? Am I stuck on this license file even if I get my correct one tomorrow or the next day?