I want to customize my ctios desktop.
The default of cisco: the incoming call to agent is appeared in row.
Because i want to display customer also, it's hard to see the customer info in one row with name, address... then the call appear in horizontal with better. I mean: first row is callid, the second is calltype, the third is dnis...
I install the .net 2003, i try to find the activex but no one has a vertical tab...
can any body help me on this?