06-24-2009 12:51 AM - edited 03-18-2019 10:25 AM
I just got a 7942 ip phone (first time) on my CCM 5.0.4 . downloaded Devpack for 5.0.4 and installed and it didnot give me an option for 7942.then i tried to install 7942 cog.sgn ...cmterm-7942_7962-sccp.8-4-4.cop.sgn ...and it tells me to check the Md5 hash ..all of those firwares in the cisoc download are from 0ct 2007 there is not update ....any suggestions ........
06-24-2009 08:48 AM
There is no support for that device on your version. You need to upgrade.
Table 1 Minimum Required Device Pack Version
HTH
java
if this helps, please rate
01-30-2011 01:54 AM
hi,
I have the same problem , who can help me ? after packet, try to upgrade with cop.sgn....but always tell me "MD5 hash against to cisco ......
01-30-2011 04:37 PM
Try downloading the file again, try a different browser.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
01-30-2011 11:45 PM
Hi Java,
I want know whitch step I lost, after upgrade 5.0.4 packet, I restart ccm and tftp service , even restarted ccm server , but I cannot find any "7942" in Device Default , and when I want join 7942 to system by MAC address, but I cannot find 7942 model in the list. What can I do after upgrade ?
01-31-2011 02:23 AM
7942 is not supported on cucm 5.0(4), a minimum of 5.1(1) with device pack cmterm-devicepack5.1.1.3125-1 (or higher) is needed.
Upgrading from 5.0(4) would be a good idea regardless. A direct upgrade is possible to 5.1(3f) available from the download section (you may need to log in into cisco.com for the link to work).
02-01-2011 06:49 AM
Dear Bvanturn,
Thank you very very much ! It spend me 3 days to find the truth, you give me a clearly answer, thank you again.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide