IPCCX7.0- use of Recording Service to record all calls

Unanswered Question
Jun 24th, 2009

Can I automatically record all calls(incoming/outgoing calls) using the CCX recording service.

I don't want to use an external voice logger?Is it possilbe?

SRND IPCCX7.0 says I can use the workflow configuration to do this?Can somebody elaborate, how to do this?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion