Error while Uploading the firmware for 7937

mdwasim415 · ‎06-24-2009

Hi I am trying to upload the firmware for 7937 phone in CCM 5.1 . It is giving me the following error. Can someone help on this.

Thanks

Rob Huffman · ‎06-24-2009

Hi ,

You would need to use the second file listed below *** with the cop.sgn extension. This is what the error on the page is indicating.

Cisco Unified IP Conference Station 7937G Firmware Version 1.3(3)

cmterm-7937-sccp.1-3-3.cop

Release Date: 19/Feb/2009

Cisco Unified IP Conference Station 7937G 1.3(3)

Size: 7743.42 KB (7929252 bytes)

***cmterm-7937-sccp.1-3-3.cop.sgn

Release Date: 19/Feb/2009

Cisco Unified IP Conference Station 7937G 1.3(3)

Size: 7743.81 KB (7929660 bytes)

cmterm-7937-sccp.1-3-3.exe

Release Date: 19/Feb/2009

Cisco Unified IP Conference Station 7937G 1.3(3)

Size: 9085.62 KB (9303670 bytes)

cmterm-7937-sccp.1-3-3.zip

Release Date: 19/Feb/2009

7937 SCCP IP Phone firmware files only

Size: 7742.43 KB (7928244 bytes)

Hope this helps!

Rob

mdwasim415 · ‎06-24-2009

Hi Rob,

Thanks for your reply I am using this firmware only cmterm-7937-sccp.1-3-3.cop.sgn .

I Have burnt it on a DVD but still giving the same error. I am confused of what to put in the Directory field ( What path should i specify)

Thanks

Rob Huffman · ‎06-24-2009

Try /

Cheers!

Rob

skhawamdeh · ‎06-27-2009

Hi Rob,

Thanks for your help it worked.

Regards,

Wasim