Call into AutoAttendant

Unanswered Question
Jun 24th, 2009

Hi, I have a Cisco Router series 2800, with four FXO ports to PSTN. The telephone solution work fine.

Now I've enabled the auto attendant in the 2800 Router. The release or dispatch of a phone call works correctly. The problem is that when the user hangs up the call from the PSTN, the Cisco IP Phone remain ringing, and if you answer the call of the Cisco phone is busy tone.

The problem will be the Script of the Auto Attendant ??

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
gogasca Wed, 06/24/2009 - 07:52

it happens internally?

I think problem is with FXO,

check FXO disconnect supervision methods in CCO

ricardorojas123 Wed, 06/24/2009 - 11:12

Thanks gogasca !!

Internally the AA work fine !!.

And the behavior of the FXO is normal, the status on-hook and off-hook of the ports is correct. The port is liver when the call is disconnected from the PSTN.


This Discussion