Problem VoiP Conversation

maxime.chevet01 · ‎06-24-2009

Hello everybody,

I deploy a VoiP system based on Call Manager Express to link branch to central site.

I have a problem with a conversation :

When I call the branch, I receive and understand correctly the speaker but he doesn't. After debbugging, I see that I lost on the CME the RTP packets.

And He can't call me !!

Have you some idea ??

Thanks

paolo bevilacqua · ‎06-24-2009

Are you using VPN / ADSL ? If so, remember that there is no QoS on the Internet. Your only remedy is upgrade the connection.

david-lima · ‎06-24-2009

Hi, for one-way audio please check these points:

â€¢Verify bidirectional IP connectivity (usually ping)

â€¢Verify configuration parameters on H.323 gateways. Configure h323-gateway voip bind srcaddr ip address on the interface you are using for signaling.

Be sure the voice rtp send-recv command is configured on the gateway.

â€¢Check for NAT or firewall restrictions. Be sure that a firewall (if exist) is not blocking RTP traffic.

For

And He can't call me !!

Verify your dial-peer voice voip configuration that is pointing to the correct device gateway/callmanager.

All the best

David

maxime.chevet01 · ‎06-24-2009

In a first time, to answer at p.bevilacqua I not using VPN or ADSL, I work on the ISDN network between the branch but I don't think it's this.

In second time, to david-lima:

. Ping works fine.

. I put the different command and I will give you the news !!!

thanks

paolo bevilacqua · ‎06-24-2009

Hi, ISDN with one B-channel doest have enough BW for G.711. Either use G.729, or two B channels.

Either way, ISDN is far from ideal for VoIP.