LMS 3.1 DFM clear traps not sent to HP OpenView NNM

Unanswered Question
Jun 24th, 2009

We have DFM that is configured to send notifications via traps to NNM. We are receiving all traps except for clear events (manual or auto clear). The question is what AM I missing in the configuration and will DFM send traps for manual clears? I will attach screen shots. Thank you in advance.

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Joe Clarke Wed, 06/24/2009 - 09:15

You've only selected to send alerts as notifications. Are you sure ENTIRE alerts are actually clearing? There is no evidence of that in this screenshot.

fashour Wed, 06/24/2009 - 12:08

Thank you for your reply. We are testing by doing a manual clear. Would that count as a notification? We are getting other alerts.

fashour Thu, 06/25/2009 - 08:40

To add, the events are indeed clearing from the DFM console after performing the manual clear.

Joe Clarke Thu, 06/25/2009 - 08:43

The events clear, but are the alerts clearing? The alerts are the objects which contain multiple events. If those completely clear, you should get a notification.


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