Incorrect time showing in IPCCX 5.0

Unanswered Question
Jun 24th, 2009
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Our queues appears to be opening approx. 10 min early and closing 10 min late everyday. I haven't been able to figure out why.

Here is what I have checked:

*Verified that time on the server matches the IP Phones

*Verified that the NTP server time matches the phones

* Reverified that scripting is pulling time from the IPCCX server

However, when you look in Cisco Supervisor, it shows that a call has ended 5 - 10 min in the future. Any ideas on how to correct this?


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