Hi all, I'm hoping some of you can help.
Basically I work in a small office and the person I work for has gone ahead and bought himself a UC500 and two Cisco 7941 IP phones. He was assuming I could easily configure this as I obtained a CCNA last year but this voice stuff is beyond my knowledge.
The basic setup he wants is this; there are two BRI ISDN lines coming into the office with two telephone numbers. He would like to connect these to the UC500 and have an ISDN line tied to each phone. So if he rang out on his phone, it would show a certain number, but if I rang out on mine, it would show the other number. He wants this to work for incoming calls as well so if someone dialled my number it would come directly to my phone.
I am using Configuration Assistant 2.0 to configure it and so far I have gotten the outgoing calls to work, but it shows the same CLI, no matter which phone I use. However, I can't get the inward calls to point to work correctly. Only one number works, and the other gives me a "number not in use" message when trying to dial it from outside.
I have now set everything back to factory defaults. Is there any kind soul out there who could help me with what I need to do via CA2.0 or CLI.
Have you tried the Incoming and Outgoing Dial Plan configuration areas of CCA 2.0? I have attached a screenshot of the Incoming Dial Plan window, these are located under Configure->Telephony-?Dial Plan and should accomplish your tasks.