UCCX 5.0.2 with TAPS (CallManager 7x)

Unanswered Question
Jun 24th, 2009
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Customer is using CallManager 7.1 with off-box CRS 5.0.2 MCS-7845 server for TAPS (Tool for Auto-Registered Phones Support). Currently I can have up to 5 phones connecting running the TAPS .aef script.

What is the UCCX license part number to increase the number of ports for TAPS?

We currently have 150IVR ports and 5 Agent Licenses? Does TAPS use Agent Licenses?

Or maybe I don't need licenses and that that in AppAdmin on UCCX under Trigger and/or Media Termination Dialog Group I need to increase the number ?

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hansolo107 Fri, 06/26/2009 - 06:40
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You should be able to increase the port count by modifying your Unified CM Telephony Call Control Group. Go to Subsystems > Unified CM Telephony > Unified CM Telephony Call Control Group and increase the "Number of CTI Ports". UCCX will create the ports for you in CUCM.

Tommer Catlin Fri, 06/26/2009 - 07:05
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You cant use UCCX 5.x with CUCM 7.x You have to upgrade UCCX to 7.0.


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